STA Travel careers
Who are we?
STA Travel is the world’s leader in student and youth travel, with a global network of over 400 branches worldwide. Our people are our backbone; they make this company what it is. And we believe travel is the best education; there’s nothing like travel to open the eyes, mind and heart. We’re here because we love what we do. And if we weren’t here, we’d be travelling too!
In Australia we have 75 branches located in all capital cities and major uni campuses across the country. Along with our branches, STA Travel is supported by a powerful telephone sales call centre and a complete online booking service.
We're getting older and wiser too. Yep, 30 years experience sending students and young adults around the globe by offering products and services for education, work, fun, and most of all – the experience! We also work hard and smart to differentiate the STA Travel brand from our competitors (yes, we have a personality) and we are highly focused on innovation and marketing.
STA Travel’s people are our backbone. They make this company what it is and will take us to where we want to be. Our people are passionate travellers themselves. They embody the brand and every product and service we provide.
All in a day’s work
Selling travel will be your main focus and in order to make the sale you will need to spend a lot of time with your travellers understanding their travel needs and looking for suitable solutions. Customer service is important to us and you will need to be ready and willing to go the extra mile for your travellers.
You will also spend much of your time on the phone to wholesalers, obtaining quotes so that you can put together itineraries for travellers. Sometimes you will need to spend time researching a particular destination so that you can provide the best possible value to your traveller.
Your day will be busy. It will be varied and no two days will ever be the same.
To work as a STA Travel Adviser or Branch Sales Manager is not for the faint hearted! It’s hard work. The hours can be long, your days will be really busy, and it’s a steep learning curve for the first 6 months. AND it is fun!
Company Culture
We are a company of travellers and everyone from the Managing Director down passionately believes travel is the best education.
We have a casual but professional working environment. The branch environment is full of bright colours, you'll be a unique and valued member of the team, and we promise, no uniforms!
There are targets to meet, and we reward our high achievers. Our top achievers every year participate in a ‘Big Trip’ with the MD.
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