Surface Product Manager

Location:
London

Role purpose:

Day to day account management of all surface suppliers with the exception of Globally Preferred suppliers, to ensure:

• STA Travel has the best deals in its market place
• Commercial terms are optimised
• Content is agreed for STA Travel brochures and agreed funding is obtained
• Product is promoted and positioned effectively within the STA Travel distribution channels

Key Responsibilities:

• Content management of all surface web products, new and existing, including NEA STA web sites and white label sites.
• Maintaining surface content on the Bluepages and ensuring product messages are clear, concise and being used by POS.
• Communicate the launch of new products and promotions (including late deals) effectively across all channels (Call Centre, Retail, Web)
• Supporting POS in all enquiries and gathering feedback and recommendations for product development.
• Account Management of all surface suppliers except Globally Preferred partners.
• Product management for all suppliers offers for campaigns, classified ads, national promotions and online/offline publications.
• Support product development from conception to roll out to ensure effective delivery and launch to POS and customers.
• Co-ordination and implementation of all STA UK familiarisation and incentive programmes.
• Ensure communication and workflow processes are in place and efficient within the product/marketing team.

Key Skills:

• Strong commercial acumen and market knowledge
• Excellent relationship building skills for new and existing suppliers
• Exceptional communication skills both internally and externally
• High levels of initiative
• Superb organisational skills
• Ability to work creatively to deadlines
• Demonstrate and understanding of STA customer needs

Apply:

Please send your CV and covering letter including your salary expectations to recruitment@statravel.co.uk

Closing date: Friday 27^th November 2009