Free insurance if we don't ask

Come into any branch of STA Travel or call us on 0871 468 0600 and you could be walking away with a freebie.

Terms and Conditions

Free Travel Insurance is only offered, upon your request, if insurance has not been mentioned during this visit to STA Travel and if you are leaving a deposit or full payment on another STA Travel product i.e. flight, tour, accommodation.  The consultant has up until the time payment is taken for a product to mention insurance. For clarification free Travel Insurance will not be offered on enquiries, only on firm bookings resulting in payment where insurance has not been mentioned. You must enquire about the free insurance offer during that visit or during that phone call to qualify.  Free Insurance cannot be offered once the customer has left the store or the call has ended.

The Free Travel Insurance that will be offered is our Budget single trip policy for the period of the trip booked with the consultant during this visit to STA Travel.  Additional payment must be made to 'upgrade' to any other policy type i.e. Standard and Premier single trip, Winter Sports, Sports Trip, policy add-on's such as Medical Excess Waiver etc, and Annual policies.  Subsequent extensions of the original policy must be paid for by the customer. STA Travel will provide you with information regarding the insurance product offered, but you will need to decide whether or not this meets your particular requirements. It is important that you provide us with all details relevant to your insurance requirements as failure to do so could result in any subsequent claim being declined. The insurer for our policies is Great Lakes Reinsurance (UK) Ltd. and all of our policies carry a cooling-off period of up to 14 days.

Please note that we are unable to offer insurance to some customers and in these cases no alternative  or cash value will be offered.  This includes but is not exclusive to customers not resident in the UK or customers over the age of 65.