Frequently Asked Questions
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| Q. Can I cancel my trip for any reason and be reimbursed? |
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| A. Covers you for unforeseen circumstances. A list of these circumstances is included in the Description of Coverage (click the link below). |
| Q. What are some of the covered reasons for cancellation? |
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| A. The plan covers if you have an unforeseen sickness, injury or death of yourself, a family member or a traveling companion. The plan also covers for inclement weather, unforeseen labor strikes affecting public transportation, and unforeseen traffic accidents while en-route to departure. |
| Q: What is the pre-existing condition exclusion waiver and how do I obtain it? |
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| A. If the Standard Program Insurance Plan is purchased within 14 days of initial booking, the Pre-Existing Medical Condition Exclusion will be waived. This is applicable to all coverages that the pre-existing condition exclusion would apply to contained in the plan. You must be medically able to travel when you pay your plan cost. |
| Q. When does the coverage begin? |
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| A. The coverage for trip cancellation begins at 12:01 a.m. the day after the plan cost is paid. All other benefits become effective the date and time the insured starts their trip. |
If you have questions that are not answered here, please call 877.525-2381.
Download coverage details:
Standard Plan
Domestic Air Ticket Plan
Call 800.495.5498
for coverage plans
Insurance Details
| Why do I need it? | What do I get? | Who provides it? |
| Don't I already have coverage? | FAQ | Buy now |
Insurance is underwritten by National Union Fire Insurance Company of Pittsburgh, PA., a Pennsylvania Insurance Company (NAIC #19455) with its principal place of business at 70 Pine Street, New York, NY 10270, currently authorized to transact business in all states and the District of Columbia. The Policy will contain reductions, limitations, exclusions and termination provisions. All coverages may not be available in all states.
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