Customer Survey 2015

STA Travel ‘Hotel App Survey’ Sweepstakes Terms and Conditions

By entering the STA Travel ‘Hotel App Survey’ promotion, you are agreeing to the following terms and conditions (henceforth known as “the Terms”):
1.1. Information on how to enter and prizes form part of the terms of entry. Entry into this promotion is deemed acceptance of the terms of entry.
2.1. Entry is free and open to U.S. residents only, aged 18 years or older who complete, in full, the entry form available at during the promotional period.
2.2. Employees and immediate families of the Promoter and suppliers, providers and agencies associated with this promotion are ineligible to enter. Immediate family means any of the following: spouse, ex-spouse, de-facto spouse, child or step-child (whether by natural or by adoption), parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, step-sister or first cousin.
3.1 By participating in this promotion, entrants agree to these Official Rules and the decisions of the Promoter. These Official Rules are final in all respects and not subject to appeal. Promoter reserves the right to permanently disqualify any entrant from this promotion that it believes has violated the Official Rules and verified eligibility of entrants. At the Promoter’s discretion, neither Promoter nor anyone acting on its behalf will respond to any communications regarding this promotion, except as expressly set forth in these Official Rules. By participating in this promotion, entrants, and winners release the Promoter and each and all of the entities, from any and all liability, damages or causes of action with respect to or arising out of participation in the promotion, and/or the receipt or use/misuse of the prizes awarded, including, without limitation, liability for personal injury, death or property damage. Failure to comply with these Official Rules may result in disqualification from the promotion. All promotion materials are subject to verification. Entrants assume all risk of loss, damage, destruction, delay or misdirection of promotion materials submitted to Promoter. In the event any portion of this promotion is compromised by activities beyond the control of the Promoter, which in the sole opinion of the Promoter, Promoter reserves the right at its sole discretion to modify, suspend or terminate the promotion. Winning a prize constitutes permission for Promoter and its agencies to use winners' names, addresses (only including city & state), voices and/or likenesses for purposes of advertising, promotion and publicity, for this promotion only, without further compensation, unless prohibited by law. Promoter may prohibit an entrant from participating in the promotion or winning a prize if, in its sole discretion, it determines that said entrant is attempting to undermine the legitimate operation of the promotion by cheating, deception, or other unfair playing practices (including the use of automated quick entry programs) or intending to annoy, abuse, threaten or harass any other entrants, Promoter, or promotion entities. If for any reason this promotion is not able to be executed as planned, including, but not limited to, computer virus, tampering, unauthorized intervention, fraud or any other causes beyond the reasonable control of Promoter that corrupt or affect the security, fairness, integrity or proper conduct of the promotion, then Promoter reserves the right at its sole discretion to cancel, terminate, modify or suspend the promotion and randomly draw from those entries received up to the cancellation/suspension date to award the major prizes.
4.1. The promotion commences Friday 13 March 2015 9 a.m. (CST, Central Standard Time) and concludes Thursday 19 March 2015 at 5 p.m. (CST, Central Standard Time) (“the Promotional Period”).
4.2. To enter the competition, the entrant must:
i) Go to
ii) Complete the survey
iii) Once completed, the entrant must complete the survey form at during the Promotional Period. The form must be completed with all mandatory fields.
4.3. This competition is random draw and the winner(s) will be selected from the valid pool of entries. The selection of winner(s) is final and no negotiation or correspondence will be entered into.
4.4. The Promoter, its agents, affiliates or representatives will not be liable for any lost, late or misdirected entries.
4.5. Incomprehensible and incomplete entries will be deemed invalid.
4.6. Entrants may enter as many times as they like during the Promotional Period, however only one prize per person will be awarded.
5.1. Each entrant who has entered the competition over the Promotional Period and registered their details in accordance with clauses 2 and 3 will be entered into the prize judging.
5.2. The winner(s) will be randomly selected by an STA Travel Digital representative STA Travel, Priory House, 6 Wrights Lane London W8 6TA United Kingdom
5.3. The winner(s) will be notified in writing by email following the judging (within 24 hours).
5.4. Their name and entry may be published on and via our social networks following acceptance of the prize.
5.5. Entrants can only enter in their own name. The Promoter reserves the right to request proof of residency at the stated address and identification for verification (to the Promoter's satisfaction in its discretion) before issuing the prize. Incomplete or incomprehensible entries will be deemed invalid. Entries containing and/or depicting illegal, sexually explicit or morally or racially offensive content will be ineligible to win. The Promoter's decision to disqualify an entry is final and no correspondence will be entered into. No responsibility will be taken for lost, late or misdirected entries.
6.1. In the event that the prize notification email is returned as undeliverable and a mobile phone number hasn’t been provided, the Major Prize will be forfeited and an alternate winner will be selected from all remaining (non-winning) eligible entries.
6.2. If the prize remains unclaimed by October 31, 2014, the original winner forfeits the prize and will be advised in writing. In this event, the Promoter will award the unclaimed prize to the second drawn entry.
6.3. The winner of the unclaimed prize draw will be contacted in writing by email, and will be published on
6.4. In the unlikely occurrence the second drawn winner’s notification email is returned as undeliverable and a mobile phone number hasn’t been provided, the Promoter will redraw until a valid winner has been contacted.
7.1. There will be ten (10) Major Prize Winners. The Major Prize Winners will receive an Amazon voucher valued at US $20.
7.2. This prize and giveaway is in no way administered by, or associated with Amazon. Names of prize manufacturers are used solely for the purpose of identification of the prize. No endorsement, authorization, sponsorship, or approval by Amazon for this promotion is intended or implied.
7.3. The Promoter accepts no responsibility for any variation in the prize value.
7.4. Prize, or any unused portion of the prize, is not transferable or exchangeable and cannot be taken as cash.
8.1. In the event of war, terrorism, state of emergency, disaster or any other circumstance beyond the control of the Promoter, the Promoter reserves the right to either provide an alternative travel destination to the same value as the original prize or, subject to any applicable laws or written directions made under applicable legislation, to cancel, terminate, modify or suspend the promotion.
8.2. The Promoter is not responsible for any cancellation, delay or rescheduling of any related flights or any costs incurred as a result (including, without limitation, accommodation costs) will be the sole responsibility of the winner.
8.3. The Promoter will not be liable for any loss or damage whatsoever which is suffered (including but not limited to indirect or consequential loss) or for any personal injury suffered or sustained in connection with the prize except for any liability, which cannot be excluded by law. Winners are advised to consult their healthcare professional regarding recommended immunizations and/or health checks prior to any traveling and to check for travel warnings and any perceived hazards with appropriate authorities. STA Travel highly recommends Travel Insurance is purchased prior to departure if traveling.
8.4. The Promoter will not be responsible for any incorrect, inaccurate or incomplete information communicated in the course of or in connection with this promotion if the deficiency is occasioned by any cause outside the reasonable control of the Promoter including without limitation technical malfunctions or failures.
8.5. Tax implications may arise from the receipt or use of a prize. Independent financial advice should be sought. It is a condition of accepting the prize that the winner may be required to sign a legal release in a form determined by the Promoter in its absolute discretion.
8.6. If for any reason this promotion is not capable of running as planned because of infection by computer virus, bugs, tampering, unauthorized intervention, technical failures or any other causes beyond the control of the Promoter which corrupt or affect the administration, security, fairness, integrity or proper conduct of this promotion, the Promoter reserves the right in its sole discretion to cancel, terminate, modify or suspend the promotion subject to any written directions under applicable legislation. The Promoter also reserves the right in its sole discretion to disqualify any individual who the Promoter has reason to believe has breached any of these conditions, or engaged in any unlawful or other improper misconduct calculated to jeopardize the fair and proper conduct of the promotion. The Promoter's legal rights to recover damages or other compensation from such an offender are reserved.
8.7. The Promoter is not responsible for any problems or technical malfunction of any telephone network or lines, computer on-line systems, servers, or providers, computer equipment, software, technical problems or traffic congestion on the Internet or at any website, or any combination thereof, including any injury or damage to participants or any other person's computer related to or resulting from participation in or downloading any materials in this promotion.
9.1. All entries and any copyright existing in the entries become and remain the property of the Promoter.
9.2. The Promoter collects contact information about entrants in order to conduct the promotion and where appropriate, award prizes. If you do not provide the information, you cannot participate.
9.3. The Promoter collects contact information about entrants in order to assist the Promoter in improving goods and services and to contact entrants in the future with special offers via any medium including email and commercial electronic messages. The Promoter will not contact you without your consent.
9.4. The email address you enter in the survey will only be used to contact you if you are the winner of the competition, and won’t be used for marketing purposes or shared with any third parties. The Promoter will not share your personal information without your consent.
9.5. Each entrant agrees, that the Promoters or its agents may do the following:
a) transfer personal information confidentially to the Promoters or other organizations that provide services in relation to this promotion;
b) disclose personal information to State and lottery departments and/or;
c) publish the winners’ names as required under applicable law;
9.6. In accepting the prize, the winner agrees to participate and co-operate as required in all marketing activities relating to the promotion, including but not limited to being interviewed and photographed. The winner grants the Promoters a perpetual and non-exclusive license to use such footage and photographs in all media worldwide and the winner (and their travelling companions) will not be entitled to any fee for such use.
10.1. The Promoter is STA Travel, 585 North Juniper Drive, Suite 250; Chandler, AZ 85226
10.2. This competition is in no way sponsored, endorsed or administered by, or associated with, Facebook. Eligible persons understand that they are providing their information to the Promoter and not to Facebook. The information an eligible person provides will only be used for the purposes outlined in these conditions. Any questions, comments or complaints about this competition must be directed to the Promoter and not to Facebook.
10.4. The laws of Texas apply to this promotion to the exclusion of any other law. Entrants submit to the exclusive jurisdiction of the courts of Texas.
10.5. Permit number is not applicable for this promotion.