Travel Insurance Help


Extend My Insurance

If you’re staying away longer than you originally planned, it’s essential that you extend your insurance to cover for your new dates.

If your cover lapses accidentally, or if you decide to travel uninsured for the remainder of your trip, you will not be protected. If you do wish to renew your policy, then we recommend that you renew at least a week before your current policy expires in case there are any issues that need to be attended to.

Please see the information below for guidance on what to do next to extend your existing policy. Don’t risk traveling un-insured!

Extensions for policies purchased through STA in the US

Extend your insurance prior to the policy expiring by contacting the US STA Travel office where you purchased the policy.

You may also extend the policy by calling our 24-hour National Call Center at 800.777.0112 or 480.592.0868.

You can extend your policy through email at travelhelp@statravel.com. Please consider that it will take about 72 hours to receive a response via email.

Remember, your STA Travel Insurance policy MUST still be active to process an extension, so in cases where the policy has only a day or so validity, you are encouraged to call, lest the policy expires during the delay when contacting us via email. You cannot extend the policy by contacting the insurance company directly; nor can you extend the policy through an STA Travel that’s located outside of the US.

Extensions for policies purchased through STA in the UK 

Click the link below to be directed to the online extension service if you purchased your policy in the UK. You’ll need to provide some details from your existing STA Travel policy as well as the new dates for which you’d like to be covered. Someone will get back to you with a quote and guide you through what to do from there. 

Information for policies bought through STA Travel outside the US and the UK

Please see your policy for information about the steps you need to follow to extend your policy.

Where permitted, extensions will normally be arranged through the branch or Division through which your original policy was bought. Please click on the drop down menu for the appropriate country at the bottom of this page to be taken to their Web site. 

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