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student travel insurance



For emergency assistance at any time, feel free to call.


Don't let unexpected events ruin your budget.


Includes online submissions for claims along with access to various online forms.

Our travel insurance policies

travel insurance

Travel insurance without ISIC/IYTC/ITIC card

No fuss travel insurance for thrillseekers, wanderlusters and those who never want to come home. Get cover for 200+ adventure activities, your gadgets, and 24/7 emergency assistance... and the option to extend your cover while you're still out on the road. Find out more below...

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Other policies booked before June 30 2019

If you purchased travel insurance or an ISIC card from us before June 30, 2019, not to worry, your policy still applies. Please click below for full coverage details for all old policies and contact information to make a claim. Please note that ISIC travel insurance is off sale until further notice.

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Are there any restricted destinations, in which insurance coverage would not apply?

Please visit to check the current travel advisory for the country you are visiting. Please note that coverage is not provided within countries displaying a level 4 travel advisory. If you are unsure whether the destination you are traveling to is covered, please contact STA Travel for assistance.

Who can I contact about my insurance/if I need to claim?

For Medical Emergencies, please contact Generali Global Assistance (for Trip Mate policies)—24 hours a day, 7 days per week. US / Canada Toll Free: 1.833.949.0030 Worldwide Collect: 1.954.334.7714.


For Medical Emergencies, please contact GBG Assist (for GBG policies)—24 hours a day, 7 days per week. US / Canada Toll Free: 1.866.914.5333 Worldwide Collect: 1.905.669.4920

How do I make a claim?

For Trip Mate Policies:

Online Claims Submission

Mail: 9225 Ward Parkway Suite 200 Kansas City, MO 64114

Phone: 800.888.7292



For GBG Policies:

Go to and click on forms under 'Our Solutions'. Complete the travel claim form under 'Claims Forms'. Send completed form along with proof of travel to:

Online Claims Submission

Mail: 27422 Portola Parkway, Suite 110, Foothill Ranch, CA 92610 USA


Fax: 949.271.2330